Shipping notifications
Proactive delivery updates, on autopilot
Parcel Track emails your customers at every milestone that matters — before they ever think of emailing you. Branded, customizable and sent from your own domain.
5 milestones
In transit, out for delivery, delivered, failed attempt and exception alerts.
Your branding
Logo, colors, content and even your own sending domain.
Revenue built in
Add discount blocks to the emails customers actually open.
Every milestone covered, automatically
The moment a shipment status changes, the right email goes out — no flows to build, no triggers to maintain. Toggle each milestone on or off and let exceptions notify you as the merchant too, so you can fix problems before customers notice.
- Automatic emails on in transit, out for delivery, delivered
- Failed attempt and exception alerts — for customers and for you
- Complements Shopify native emails without duplication
Branded, editable, measurable
Edit subjects and content with dynamic variables, drop in your logo and colors, then track open and click rates per notification type in Analytics. Shipping emails get some of the highest open rates in e-commerce — make them work for your brand.
- Full template editor with variables (order, tracking link, EDD…)
- Discount and upsell blocks
- Open, click and delivery analytics per notification type
Send from your own domain
Move beyond a generic sender address. Verify your own domain with SPF and DKIM records for better deliverability and a fully white-labeled experience, from inbox name to tracking page.
- Custom sending domain with SPF/DKIM verification
- Better inbox placement and brand trust
- Step-by-step DNS setup guide
Frequently asked questions
Will customers get duplicate emails from Shopify and Parcel Track?
No. Parcel Track covers delivery milestones that Shopify does not email about (in transit, out for delivery, delivered, exceptions). You control exactly which notifications are enabled.
Can I edit the content of the emails?
Yes — subject lines, body content, branding and dynamic variables like order number, estimated delivery date and tracking link are all editable, per language.
Can notifications come from my own email address?
Yes. Add your domain in the sender settings, create the SPF and DKIM DNS records we provide, and notifications will be sent from your own address.
Are notifications included in the price?
Yes. Notifications, tracking page, analytics — everything is included in the same simple pricing: first 50 orders free, then $0.04 per order.
Ready to turn “Where is my order?” into repeat sales?
Install Parcel Track free in one click. Your first 50 orders are on us — no credit card, no monthly fee.
Free for your first 50 orders · Then just $0.04 per order · Cancel anytime