Export orders and shipment data
Last updated July 1, 2026
The Orders section of Parcel Track lets you export any filtered set of orders — with their full shipment data — to a CSV file. Use it for support audits, carrier performance reviews, insurance claims, or feeding shipment data into your own spreadsheets and BI tools.
How to export
- In your Shopify admin, go to Apps → Parcel Track → Orders.
- Narrow the list with the available filters:
- Status — for example, only Exception or Expired shipments.
- Carrier — a single carrier or last-mile carrier.
- Date range — order date or fulfillment date.
- Search — a specific order number, tracking number, or customer.
- Click Export CSV.
- The file downloads with exactly the rows currently matching your filters — what you see is what you export.
Tip: Apply filters before exporting rather than cleaning up afterwards in a spreadsheet. Exporting “Exceptions, last 30 days” takes one click and gives you a ready-to-use worklist.
What the CSV contains
Each row is one shipment, with columns including:
| Column group | Fields |
|---|---|
| Order | Order number, order date, customer email |
| Tracking | Tracking number, last-mile tracking number (when matched) |
| Carrier | Detected carrier, last-mile carrier |
| Status | Current status and exception sub-status where applicable |
| Dates | Fulfillment date, first scan, latest event, delivery date |
| Destination | Destination country and region |
Statuses in the export use the same normalized labels as the tracking page — see Shipment statuses explained for definitions.
Common use cases
Support audits
Export all Failed Attempt and Exception shipments for the week and work through them proactively before customers write in. The exception sub-status column tells you immediately whether the problem is customs, an address issue, or a return to sender.
Carrier performance reviews
Filter by carrier and a date range, export, and compare fulfillment-to-delivery dates across carriers. This is the raw data behind the aggregated views in Transit time analytics and Order-to-delivery time — export the CSV when you need shipment-level detail for a negotiation with a carrier or 3PL.
Chargeback and claim evidence
When you need proof of delivery for a payment dispute, filter to the order in question and export. The CSV includes the tracking number, carrier, and delivery date in a single document you can attach to your response.
Cleaning up Expired shipments
Export everything with the Expired status (no carrier updates for 30+ days) once a month. These often reveal a systematic problem — an unsupported carrier, or a supplier providing tracking numbers that never activate. If a specific carrier dominates the list, review Why are my orders stuck in Pending? for how to correct carrier detection.
Tips for working with the export
- Opening in Excel: if long tracking numbers display in scientific notation, import the file with the tracking number column set to Text instead of double-clicking the CSV.
- Recurring reports: filters are quick to reapply, so a weekly “Exceptions + Failed Attempts, last 7 days” export takes under a minute.
- Scope: the export reflects orders tracked by Parcel Track. Orders outside your sync window or quota will not appear — see Billing and quota notes if the list looks incomplete.
Note: The CSV contains customer emails and destination data. Treat exported files as personal data under your privacy policy — store them securely and delete them when no longer needed.
Questions about a column or a missing field? Email support@parcel-track.com.